Your ISO 20022 migration guide
As we adopt the ISO 20022 standard, here’s everything you need to know about what’s changing across our digital banking channels.
Additional resources
We’re here to help support you through the transition to ISO 20022 and realise the benefits that ISO standards can bring to your business. Here are some resources that can help you expand your understanding of ISO 20022 and answer questions you may have.
Here’s an archive of the ISO 20022 related communications we’ve sent to HSBCnet users:
- July 2025
ISO 20022 reminder: upcoming payment file requirements - June 2025
France accounts: ISO 20022 payment changes are coming soon - March 2025
Philippines and Singapore accounts: ISO 20022 payment changes are coming soon - January 2025
Payment instruction codes are changing
Updated beneficiary record screens coming soon - November 2024
ISO 20022 payment changes are coming soon for HSBC accounts in the UK - September 2024
Update: ISO 20022 cross-border payment changes for HSBC Thailand accounts - August 2024
How to correctly input the instruction to bank details - July 2024
Introducing ISO 20022 features for cross-border payments from HSBC Thailand accounts - May 2024
Upcoming ISO 20022 changes for HSBC Thailand statements and reports - March 2024
More details about structured address requirements and timelines for global Priority Payments and UK CHAPS implementation. - October 2023
We’re now able to exchange ISO messages in Europe (Target2), Australia, New Zealand, Canada, and UK (CHAPS). - July 2023
UK RTGS system (CHAPS) adopted the ISO standards on 19 June - May 2023
Introducing ISO 20022 features for domestic payments from HSBC Thailand accounts - March 2023
Swift, TARGET2 and Eurosystem Market Infrastructure Gateway (ESMIG) for EUR currency are adopting the ISO standards - May 2022
Introduction to ISO 20022: the new language of payments
Here are some websites that contain more details about the industry’s move towards adopting ISO 20022 standards.
Swift’s 5 reasons why you should adopt ISO 20022 now
Getting help
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We’re here and happy to support you throughout the transition to the ISO 20022 standard.
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