Getting started

Welcome to the HSBCnet getting started guide. The following pages highlight the powerful features available within HSBCnet and provide a reference guide to operating and personalising your account.

HSBCnet gives you access to a wide range of market research and investment management tools. The guide walks customers through the process of logging on and using those tools for the first time. It gives step-by-step instructions on how to setup and personalise a new account, and tips for Hexagon customers migrating to HSBCnet. So whether you are managing corporate accounts or selecting your own tools and applications, your HSBCnet experience is now even more convenient than ever.

The guide was based on feedback from HSBCnet customers. If you have an opinion on how to improve any area of HSBCnet, please click here to e-mail us.

• Executive Overview
  Cover page and introduction.
• Solutions
  HSBCnet gives you access to a wide range of market research and management tools. Our Solutions guide explains the key functions available.
• Minimum System Requirements
  Before setting up an HSBCnet account, Users must ensure their systems match a set of minimal hardware and software standards.
  Adjusting Cache Settings
  Maximise HSBCnet performance by fine-tuning your Internet Explorer settings.
  
• Application Documentation
  How to set up a new account with HSBCnet for an Initial System Administrator and for Hexagon customers migrating to HSBCnet.
• First Steps
  Step-by-step details on first-time registration and how each User can set up and customise their personal HSBCnet page.
• Smart Card Installation
  An introduction to the HSBC smart card, and details on how to install the smart card software and reader on a desktop or laptop computer.
• Security Devices
  The HSBCnet Security Device is a tool that generates a unique security code to authenticate your identity on HSBCnet. This section introduces the device and explains how to use it.
• User Setup - for System Administrators
  This section will guide Initial System Administrators setting up HSBCnet for their companies. To begin using HSBCnet you will need to entitle any Users and specify how payments should be authorised.
• User Information
  HSBCnet offers a wide array of preconfigured tools and templates. It also offers Users a comprehensive choice of personalisation applications. This section will help Users configure their HSBCnet tools.
• Security
  Essential information on how HSBC ensures the security of your account, and how you can help keep your transactions secure.
• Access Control Procedures
  HSBC shares with its customers a commitment to maintaining the highest levels of security. The Access Control Procedures sets out the rights, responsibilities and risk of Users and System Administrators.