Custody and Clearing in Indonesia

HSBC was the first custodian bank to provide services in Indonesia, operating in the market since 1989, when the market first opened to foreign investors, giving us extensive depth of valuable contacts and experience in the market. HSBC handles over 33 per cent of foreign institutional assets and is the dominant market leader, both in terms of client base and transaction volumes. We have been top-rated for the last 13 years in Global Custodian magazine's annual Review of Agent Banks in Emerging Markets.

"Due to its commitment to the business, HSBC provides a high level of service. They always strive to be better than their competitors," says one respondent. Another notes, "Due to HSBC's experience and contacts in the Indonesian market and its involvement in market reforms and industry bodies, it can provide a high level of market insight." A third notes, "HSBC Jakarta is very proactive, and we appreciate their responsiveness (and) their availability, and they always revert very promptly to our urgent queries." Another client praises the bank for its account funding performance and flexibility on receipt of instructions by SWIFT, while another adds, "The settlements team has proactively assisted in buy-in avoidance and is flexible with late trades."

For more information on HSBC's Custody and Clearing services, please contact our customer relationship management teams.