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Thank you for your question(s).

The helpdesk will endeavour to answer your question within three working days. For questions requiring further analysis, you will receive a holding response advising when an answer will be provided.

If you do not receive a response to your question within three working days please call the helpdesk on 0800 085 0748 or 01737 235907.

Please note that the helpdesk has now closed to non-HFC queries. Therefore if you are not a current or former HFC employee, you will not receive a response to any questions you submit after 5 April 2013.