HSBCnet offers a comprehensive suite of flexible online financial solutions – all designed to help you increase productivity and manage your cash flow. With real-time global account access and customisable setup features, you stay in control of the finances at every level of your organisation.
Keep track of your payments, receivables, liquidity and the changing value of your assets – all with one secure, global solution.
- One easy-to-use consolidated interface gives you comprehensive and global cash management, trade and supply chain, securities and global markets solutions
- Flexible reporting tools help you manage your cash flow and supply chain needs
- Multilevel, end-to-end security
- Customisable workspace and choice of HSBCnet in supported local language and time zone
- Centralised, automated and scheduled enhancements mean there is no need to download software updates
- Comprehensive, yet easy to use with intuitive navigation, online learning resources and telephone support in your local language when you need it
- Convenient Internet access while in the office, on the road or in different countries
- Align with your in-house treasury management systems and enterprise resource planning systems
HSBCnet Mobile: Banking in the palm of your hand
Get direct access to HSBCnet right on your smartphone with HSBCnet Mobile.
Start today. If you are an existing HSBCnet customer, simply enter www.hsbcnet.com/mobile into your smartphone's web browser using your logon credentials. Currently available as a complimentary service, the streamlined interface has been specifically designed for use on today’s most popular mobile devices.
Download our app. The HSBCnet Mobile app will soon be available in selected countries.
Use HSBCnet Mobile to:
- View account balances and statements
- Create Priority Payments, Inter-Account Transfers, and/or Bill Payments to existing beneficiaries1
- Authorise Priority Payments, Payments in the Eurozone, Inter-Account Transfers, ACH Credits/Debits and Bill Payments1
- Receive notification of payments ready for authorisation via My Alerts
- Authorise cross-border payments and book foreign exchange rates with Get Rate1
Supported devices and hardware requirements
The following devices and operating systems are supported on HSBCnet Mobile:
- Android based Smartphones using Android 2.3 - 4.4
- Apple iPhones using iOS 6 - 8
- BlackBerry Mobile devices using OS 6 – 10
- Windows Mobile Phone using OS 8
HSBCnet has verified the compatibility of these mobile devices and operating systems for use with HSBCnet Mobile. Please note that HSBCnet functionality may perform normally using other operating systems, but compatibility cannot be confirmed at this time.
HSBCnet Mobile will support additional mobile devices in the future. For more information about your device, please refer to your user manual or contact the manufacturer for assistance.
In addition, a Security Device is required to access HSBCnet Mobile. HSBCnet Mobile is not available to Smart Card users.
Maintaining a secure HSBCnet Mobile experience
As with the main HSBCnet site, HSBCnet Mobile has incorporated several key security measures to help protect your information.
- Security Device: Your Security Device is required to log on to your HSBCnet profile and for any subsequent transaction authorisations
- Encryption: HSBCnet Mobile is encrypted using Transport Layer Security (TLS) encryption technology (versions 1.0 - 1.2)
- Session time-out: Similar to using HSBCnet from a computer, if you forget to log off, or your mobile device remains inactive for a period of time, HSBCnet Mobile will log off automatically
In addition to your obligation to comply with the general HSBCnet Security Procedures, you must ensure you also comply with the additional security requirements* relating to HSBCnet Mobile on your mobile device, including the following:
- Do not store your HSBCnet user or profile details on your mobile device
- Ensure your mobile device is updated with the latest anti-virus and anti-spyware software
- Avoid sharing your mobile device with others
- Avoid using other mobile devices not on the approved list to access HSBCnet Mobile
- Do not leave your mobile phone unattended after logging on to HSBCnet Mobile
- For added peace of mind, click the 'Logout' button when you are finished with HSBCnet Mobile
- To prevent unauthorised access to your mobile device, enable its automatic passcode lock feature
- Use default browsers originally provided with your mobile device
- Avoid using an 'unlocked' mobile device or a device with any unauthorised modifications when using HSBCnet Mobile
- Avoid installing applications on your mobile device from unknown sources
- When connecting to a wireless network using your mobile device, use only trusted networks or service providers and enable additional security protection, such as Wi-Fi Protected Access (WPA), if possible
HSBCnet Mobile app
HSBCnet customers are now able to download the HSBCnet Mobile app on their iPhone or Android™ phone.* The new Mobile app is faster and easier to use than logging in to HSBCnet via your mobile browser. It offers enhanced optimisation for your mobile device with direct access to your entitled accounts and services anytime, anywhere.
Download our app. The HSBCnet Mobile app will soon be available in selected countries.
Three simple steps to get started using the HSBCnet Mobile app:
- Search "HSBCnet" in the Apple App Store or Google Play™ store, depending on your smartphone. Download and install the HSBCnet Mobile app on your smartphone.
- Use your existing log-on credentials and security device to log on to HSBCnet Mobile via the app.
- Access HSBCnet Mobile services through the menu on the home page.
HSBC SWIFT for Corporates
With HSBC's position as of one of the largest SWIFT providers globally, HSBC SWIFT for Corporates enhances integration and streamlines processes by tapping directly into the SWIFT network. Traditionally used by banks to communicate with each other, SWIFT's global network is now available to corporate customers.
Since SWIFT introduced corporate connectivity in 2002, more than 800 corporates have connected to the service and these numbers continue to grow significantly every year. HSBC is one of the largest SWIFT providers today, sending and receiving millions of transactions a month on behalf of our customers.
Using HSBC SWIFT for Corporates to connect to HSBC and your other banking partners provides better visibility into your cash position, optimises management of your working capital and reduces costs and operational risk by eliminating the need for multiple interfaces.
Connecting to SWIFT
Our HSBC SWIFT for Corporates solution offers a number of user-friendly options to leverage the SWIFT network. SWIFT's messaging platform, SWIFTNet, is renowned for its security, reliability and availability. The key SWIFTNet messaging services used by corporates are FIN and FileAct.
- FIN is used primarily for liquidity and risk management purposes to create high-value or urgent payments (MT101), balance/transaction reporting (MT940) and market confirmations (MT300)
- Designed for mass payments and suitable for payment factories and financial shared service centres, FileAct is compatible with most common file formats, including EDIFACT, SWIFT, XML IS020022 and other local/proprietary options
For information about how HSBC SWIFT for Corporates and our Client Access solutions can work for you, please contact us.
For customers who process large volumes of payments and receivables, our fully automated host-to-host solution, HSBC Connect, is your single global pipeline to a wide range of HSBC banking services worldwide. HSBC Connect integrates directly with your accounts payable and receivables system, offering a secure, flexible and highly efficient solution for your payment, collection and reconciliation needs.
Available in over 40 countries worldwide, HSBC Connect improves straight-through processing capabilities by exchanging bulk transaction data in a range of industry-standard file formats, including ISO 20022 XML, EDIFACT, iDOC, ANSI and SWIFT. Whether your payables or receivables are centralised at a single site, or at multiple shared service centres around the globe, you can send your payment information to HSBC in one file format, eliminating the need to support and maintain local in-country formats.
Depending on your organisation's specific requirements, a number of flexible connection and encryption protocols are also available, including Connect:Enterprise, a basic 'lite' variant of HSBC Connect for customers with simpler direct connection needs.
Interoperability with HSBC's online platform, HSBCnet, allows you to authorise instructions based on your operational requirements, if necessary, while automatic reporting and online acknowledgements enable you to track your payments effectively.
For information about how HSBC Connect and our Client Access solutions can work for you, please contact us.
HSBC Connect to SAP
For those customers using an SAP Enterprise Resource Planning (ERP) system internally, consider HSBC Connect to SAP to streamline your payments processes and leverage your SAP investment with a low Total Cost of Ownership (TCO). Get started with a simple and straightforward setup process to begin automating your payments processes with minimal effort.
Based on the bank-neutral ISO 20022 XML global messaging standard, our HSBC Connect to SAP proposition is comprised of three individual solutions, each catering to specific needs and connection requirements.
HSBC Connect to SAP Lite
Integrating seamlessly into your existing SAP accounts payable workflow, HSBC Connect to SAP Lite is ideal for corporates of all sizes and internal structures who are looking for a simple 'plug and play' method to automate their outgoing payments processes – all without any additional IT infrastructure of specialised hardware or software.
If your organisation has more robust, two-way connectivity requirements with HSBC, including the need for automatic reconciliation with your internal SAP systems, consider our SAP-certified Process Integration (PI) solution built on SAP NetWeaver™ technology.
Business Communications Management
Developed in tandem with our key global technology partners, SAP and SWIFT, our solution with SAP's Business Communications Management (BCM) software connects you to HSBC and beyond via the SWIFT network – ideal if your organisation maintains banking relationships with multiple banking partners in more than one region.
For information about how HSBC Connect to SAP and our Client Access solutions can work for you, please contact us.