Privacy and Data Protection Statement

This document sets out the data protection and privacy policy HSBC Bank plc and the company that provides HSBCnet to you or to the party you represent.


HSBC Bank plc is incorporated in England and Wales and established at 8, Canada Square, London E14 5HQ, which is its Registered Office. HSBC Bank plc is regulated by the Financial Services Authority and is registered in the Financial Services Authority Register with the following Registration Number: 114216. HSBC Bank plc's registered VAT Number is GB 365684514 and its Company Register Number is 14259.


HSBC Bank plc is a member of the Financial Ombudsman Scheme and subscribes to the Banking Code and the Business Banking Code which may be accessed at http://www.bankingcode.org.uk


The HSBC Group provides financial products and services through its affiliated companies and branches worldwide. Privacy and personal data protection principles vary from one country to another. When you access or link to any other website, please read the privacy and data protection statements or agreements issued by such other website to determine the policies that apply to information or data maintained by that website.


In this document:


  • References to 'you', 'your' and 'yours' are references to you, the person(s) accessing this site (hereinafter the 'Site')
  • References to 'we', 'us' and 'our' are references to HSBC Group and the HSBC entity that provides HSBCnet to you or to the customer you represent
  • References to the 'HSBC Group' are references to (i) HSBC Holdings plc and (ii) its holding and subsidiary companies and (iii) the holding and subsidiary companies of any entities identified in (ii) above or their holding or subsidiary companies, and (iv) any entities over which any entity identified in (i), (ii) or (iii) above exercises management control, even though it owns less than 50 per cent of the shares, all from time to time. For the purposes of this clause, a company is a 'subsidiary' of another company, its ' holding company', if that other company
    1. Holds a majority of the voting rights in it, or
    2. Is a member of it and has the right to appoint or remove a majority of its board of directors, or
    3. Is a member of it and controls alone, pursuant to an agreement with other shareholders or members, a majority of the voting rights in it, or
    4. If it is a subsidiary of a company which is itself a subsidiary of that other company

Data protection


Please note that pursuant to any applicable data protection laws in each jurisdiction (including, without limitation, the European Data Protection Directive 1995 (hereinafter the 'Directive') and any national laws implementing the Directive), we are obliged to inform you that any personal information (for the purposes of the Directive 'Personal Data' shall be defined as follows: any information relating to an identified or identifiable natural person ('data subject'); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity;) (hereinafter 'Personal Data') may be disclosed, processed, stored and transferred by us and other members of the HSBC Group on a worldwide basis for the purposes of:


  • Providing services to the company whom you represent and/or for servicing our relationship with them or you, or
  • Verifying your identity, or
  • Preventing and detecting crime, or
  • Audit requirements, or
  • Compliance with appropriate governmental and non-governmental regulators or ombudsmen

We will not disclose or transfer personal data to third parties for the purposes of marketing. However, personal data may be disclosed or transferred worldwide to agents or third parties authorised to act on our behalf or other members of the HSBC Group or to third parties including our subcontractors, for the purposes listed above. If you are in the European Economic Area, please note that we may also in connection with the above purposes transfer your personal data to members of the HSBC Group and third parties located in countries outside of the European Economic Area


Cookies


This website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.


We use two types of cookie on this website:


  • Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted)
  • Persistent or stored cookies that remain permanently on the cookie file of your computer

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.


Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.


Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within this website.


Cookies may be used to record details of pages relating to particular products and services that you have visited on this website.


This is to provide us with generic usage statistics to allow us to improve this website and to provide you with information that may interest you.


In order to develop this website in line with customer needs, we are working with WebTrends to track usage on this website. WebTrends provides us with statistics to show which pages on this website are visited most frequently and how long visitors spend on this website.


WebTrends uses a cookie to track the number of unique users of this website. It basically tells us whether the website has a small number of regular visitors or a large number of infrequent visitors. None of the information can be traced to an individual – we do not know who you are as a unique user, merely that there are a certain number of people using this website. The cookie only relates to what goes on in this website and the information cannot be used for marketing on an individual basis.


For more information about how WebTrends collects data, please read their privacy policy at https://ondemand.webtrends.com/privacypolicy.asp#PSFV


The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer's cookie file.


You can set your browser to disable persistent cookies and/or session cookies, but if you disable session cookies, although you will be able to view this website's unsecured pages, you may not be able to log onto any authenticated pages.


Please visit http://www.allaboutcookies.org/manage-cookies to discover how to disable and delete cookies.


Web beacons and spotlight tags


This website may contain electronic images, known as web beacons or spotlight tags. These enable us to count users who have visited certain pages on the website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.