Pages accessed from Malaysia


Outlined below are the country clauses specific to Malaysia only. There may be specific clauses that are applicable to users in other countries or territories, which clauses may be viewed online via System under "Terms and Conditions".

Expressions used in this document shall have the same meaning as defined in the Agreement executed between us and the customer whom you represent.

If you are accessing these pages from Malaysia, materials containing investment advice are not intended for you. By clicking "Accept", you undertake

  • not to knowingly access such pages; and
  • that if you were to accidentally access such pages, not to act on any investment advice contained therein

By clicking "Accept", you shall also be consenting to the disclosure, processing and transferral of your Personal Data in the manner and for the purposes as set out in Clause 5.1 of the Agreement.

Employee Access

Only authorised employees who are trained in the proper handling of customer information and who have a business reason to do so will have access to customer information. In any case, all employees are under a duty of confidentiality to us and those who violate this undertaking may be subject to action under the relevant law and the usual internal disciplinary action.

Data Confidentiality

Strict security systems and procedures have been established to prevent unauthorised access and to ensure that the confidentiality of customer information is kept at all times, even after the termination of the banker-customer relationship between the customer whom you represent and us.

Security is our top priority. We will strive at all times to ensure that your Personal Data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.

The secure area of the System supports the use of Secure Socket Layer (SSL) protocol and 128-encryption technology, an industry standard for encryption over the Internet to protect data. When you provide sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet.

Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access.

All practical steps will be taken to ensure that Personal Data will not be kept longer than necessary and that we will comply with all relevant statutory and regulatory requirements concerning the retention of personally identifiable information.

Accurate Information

All practical steps will be taken to ensure that Personal Data are accurate and will not be kept longer than necessary and/or destroyed in accordance with the internal retention period.

You can help us keep accurate records by informing us in writing of any changes so that records on them could be updated promptly.

Notices to be given under these User Terms including requests for access to your data, etc.

Any notice to be given under these User Terms including requests for access to data or correction of data or for information regarding policies and practices and kinds of data held must be made through the System Administrator(s) in accordance with the Agreement. Notices communicated by you to us directly through any means (including post, telex, email and facsimile) will not be entertained.

Issued by HSBC Bank Malaysia Berhad (Company No. 127776-V)